These Terms of Service ("Terms") form a binding agreement between you ("you" or "User") and Snapi Bands, Inc., a Texas corporation ("Snapi," "we," "us," or "our"), governing your access to and use of the Snapi website, mobile and web applications, NFC-enabled bracelets, and any related services (collectively, the "Service"). By creating an account, purchasing a Snapi Band, or otherwise accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, you may not use the Service.
Snapi is a software-as-a-service platform that lets a User (typically a parent or legal guardian, referred to as an "Account Holder") create a safety profile for a child, including information the Account Holder chooses to enter such as medical conditions, food allergies, dietary restrictions, symptoms to watch for, and emergency contacts ("User Input"). When a third party (a "Caregiver," such as a teacher, sitter, relative, or restaurant staff member) taps a Snapi Band with an NFC-enabled device, the Service displays a profile generated from that User Input, optionally accompanied by AI-generated guidance, translated or presented in the Caregiver's selected language.
The Service displays and organizes information that Account Holders themselves provide. Snapi does not independently verify, diagnose, or medically evaluate the accuracy of any User Input.
The Service is not a medical device, is not intended to diagnose, treat, cure, or prevent any disease or condition, and does not provide medical advice. Information displayed through the Service — including any AI-generated guidance — is provided for general informational and convenience purposes only and is not a substitute for professional medical judgment, a physician, allergist, or other qualified healthcare provider.
In a medical emergency, call your local emergency number (e.g., 911 in the United States) immediately. Do not rely on the Service, the Snapi Band, or the AI assistant as a primary or sole means of responding to an allergic reaction, anaphylaxis, or any other emergency. Always follow the guidance of the child's physician and any prescribed emergency action plan (e.g., use of an epinephrine auto-injector) regardless of anything displayed by the Service.
You must be at least 18 years old and have legal authority (as a parent, legal guardian, or otherwise authorized caregiver) to create a profile for a child in order to register as an Account Holder. The Service is designed to be used by adults on behalf of children; children are not intended to create their own accounts or directly control account settings.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at the contact address below if you suspect unauthorized use of your account.
You are solely responsible for the accuracy, completeness, and timeliness of all User Input you submit, including allergy and medical information. You agree to keep this information updated as circumstances change (e.g., new diagnoses, medication changes, resolved allergies). Snapi is not liable for outcomes resulting from outdated, incomplete, or inaccurate User Input.
You retain ownership of the User Input you submit. You grant Snapi a worldwide, non-exclusive, royalty-free license to host, store, reproduce, translate, and display that User Input solely as necessary to operate and provide the Service to you and to Caregivers you authorize (via the NFC tap mechanism).
The Service is designed so that a Caregiver can access a child's safety profile by tapping a Snapi Band, without creating an account or installing an app. By enabling and distributing a Snapi Band to a Caregiver, the Account Holder consents to that profile information being displayed to anyone who taps the band. Account Holders are responsible for the physical distribution and control of the Snapi Band and for limiting exposure of the profile to intended Caregivers.
Caregivers accessing profile information through a tap are subject to the Acceptable Use provisions of these Terms with respect to that access, even without creating an account.
The Service may use artificial intelligence to generate supplementary guidance in response to Caregiver questions (e.g., about ingredients or cross-contact risk), based on the User Input and general knowledge sources. AI-generated guidance may be incomplete, generic, or incorrect. You acknowledge that such guidance is provided "as-is," is not verified by a medical professional, and must not be relied upon as a substitute for the child's physician, allergist, prescribed emergency action plan, or emergency services.
You agree not to:
Certain features of the Service (e.g., additional bands, premium profile features, or subscription tiers) may require payment of fees as described at checkout. Fees are billed in advance on a recurring basis unless stated otherwise, are non-refundable except as required by law or as expressly stated in our refund policy, and are subject to change on 30 days prior notice.
The Service, including its software, design, trademarks (including "Snapi" and associated logos), and content (excluding User Input), is owned by Snapi or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended personal, non-commercial purpose. No other rights are granted.
You may stop using the Service and delete your account at any time. We may suspend or terminate your access to the Service, with or without notice, if we reasonably believe you have violated these Terms, created risk or legal exposure for us, or if required by law. Upon termination, your right to use the Service ceases, though provisions that by their nature should survive (including Sections 12–16) will survive.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT DISPLAYED INFORMATION (INCLUDING AI-GENERATED GUIDANCE) WILL BE ACCURATE, COMPLETE, OR CURRENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SNAPI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, GOODWILL, OR (WHERE PERMITTED BY LAW) PERSONAL INJURY, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SNAPI'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID SNAPI IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Nothing in these Terms limits liability that cannot be limited under applicable law, including, where applicable, liability for gross negligence, willful misconduct, or death or personal injury caused by Snapi's negligence to the extent such limitation is prohibited by law.
You agree to indemnify, defend, and hold harmless Snapi and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your User Input; (b) your violation of these Terms; (c) your misuse of the Service; or (d) your violation of any law or the rights of a third party.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
Before filing a claim, you and Snapi agree to try in good faith to resolve any dispute informally by contacting the notice address in Section 19. Most disputes can be resolved this way. If a dispute is not resolved within sixty (60) days, either party may proceed to arbitration as described below.
Except for the exclusions in Section 15.5, you and Snapi agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a "Dispute") will be resolved exclusively through final and binding arbitration, rather than in court, administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, except as modified by this Section. The arbitration will be conducted by a single arbitrator, and will be held in Montgomery, Texas, or conducted by videoconference or based on written submissions if the arbitrator so permits and the amount in dispute does not require an in-person hearing. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AND SNAPI EACH WAIVE THE RIGHT TO A JURY TRIAL AND AGREE THAT ANY DISPUTE WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding. If this class action waiver is found unenforceable as to a particular Dispute, then that specific Dispute (and only that Dispute) will be resolved in court under Section 16, and the remainder of this arbitration agreement will remain in force for all other Disputes.
You may opt out of this arbitration agreement by sending written notice to the address in Section 19 within thirty (30) days of first accepting these Terms, stating your name, account email, and a clear statement that you wish to opt out of arbitration. If you opt out, neither you nor Snapi will be required to arbitrate, and Section 16 (Governing Law & Venue) will govern any Dispute, but the class action waiver in Section 15.3 continues to apply to the fullest extent permitted by law.
Notwithstanding the above, either party may bring an individual action in small claims court, and either party may seek injunctive or other equitable relief in court to prevent misuse of intellectual property or unauthorized access to the Service, pending resolution of the underlying Dispute in arbitration.
Payment of AAA filing, administrative, and arbitrator fees will be governed by the AAA's rules. Where permitted by those rules, Snapi will pay costs to the extent required to make this arbitration agreement enforceable and not cost-prohibitive.
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles, except to the extent governed by the Federal Arbitration Act with respect to Section 15. For any Dispute not subject to arbitration (including as described in Sections 15.4 and 15.5), you and Snapi agree to the exclusive jurisdiction and venue of the state and federal courts located in Montgomery, Texas.
We may update these Terms from time to time. If we make material changes, we will provide notice (e.g., by email or in-product notice) at least 10 days before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
Snapi respects intellectual property rights and expects users to do the same. If profile content (such as an uploaded photo) infringes your copyright, you may submit a notice under the Digital Millennium Copyright Act ("DMCA") to our designated agent below. Your notice must include:
DMCA Agent:
Snapi Bands, Inc.
Email: dmca@snapibands.com
[INSERT: agent name/address registered with the U.S. Copyright Office DMCA Designated Agent
Directory]
If we remove content in response to a notice, we will make reasonable efforts to notify the affected user, who may submit a counter-notice under 17 U.S.C. § 512(g) contesting the removal. We may terminate the accounts of users determined to be repeat infringers.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Snapi regarding the Service. If any provision is found unenforceable, the remaining provisions remain in full effect. Our failure to enforce any right or provision is not a waiver of that right. You may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets.
Questions about these Terms, or written notices under Section 15, should be sent to:
Snapi Bands, Inc.
Email: hi@snapibands.com